Industry solution

Custom CRM for Flooring Companies

Control flooring enquiries, measurements, images, service requirements, estimates, follow-up, bookings and completed work.

Why generic CRM often falls short

Flooring enquiries need technical and property details before a useful quote or site visit can be planned.

Business information

Records that should remain connected

01

Customers and properties

02

Service requests

03

Measurements and images

04

Estimates

05

Appointments

06

Completed jobs

Lifecycle

A clear view from first enquiry to completed outcome

1New2Details required3Contacted4Estimate sent5Follow-up6Booked7Completed8Review requested

Buying questions

Questions the proposed system should answer

  • Can staff see whether the information needed for a quote is complete?
  • Are estimates and follow-up visible in one place?
  • Can source and booking outcomes be compared?

Expected improvement

The operational outcomes to evaluate

01

Better-qualified requests

02

Less repeated information gathering

03

Consistent estimate follow-up

04

Clearer booking and completion reporting

Project enquiry

Discuss the operational requirements for your business.

Tell us about the current process, the people involved, the systems already in use and the result you want to achieve.

  • Initial fit and scope review
  • Key requirements and constraints
  • Recommended next step

Your enquiry is reviewed for fit and scope. The recommended next step is sent by email.