Industry solution

CRM for Custom-Product Businesses

Connect custom requests, specifications, files, quotes, approvals, deposits, production, balances and fulfilment.

Why generic CRM often falls short

Custom products cannot be represented accurately by standard paid, processing and completed statuses alone.

Business information

Records that should remain connected

01

Customers

02

Custom requests

03

Specifications

04

Approvals

05

Payment status

06

Production jobs

Lifecycle

A clear view from first enquiry to completed outcome

1Request2Quoted3Deposit4Approval5Production6Quality check7Balance8Fulfilled

Buying questions

Questions the proposed system should answer

  • Are approved specifications and revisions clear?
  • Can staff see payment and production separately?
  • Can customers receive accurate progress updates?

Expected improvement

The operational outcomes to evaluate

01

Fewer specification errors

02

Clear approval evidence

03

Better production visibility

04

More controlled fulfilment

Project enquiry

Discuss the operational requirements for your business.

Tell us about the current process, the people involved, the systems already in use and the result you want to achieve.

  • Initial fit and scope review
  • Key requirements and constraints
  • Recommended next step

Your enquiry is reviewed for fit and scope. The recommended next step is sent by email.