Implemented workflowCustom products

Senzela Jade Custom Order Workflow

A custom-order workflow connecting deposits, customer details, production stages, remaining balances and fulfilment visibility.

Interface overview

A representative view of the workflow

The interface demonstrates how records, stages, ownership and next actions can be organised in one workspace.

Workflow interfaceIllustrative data
Senzela Jade workflow

Custom order control

Deposits, production, balances and fulfilment

Custom orders14current view
Deposits paid9current view
In production7current view
Balance due3review queue
Workflow pipelineThis week
Approved2
Specification lockedNext action visible
Files confirmedNext action visible
Production2
Cutting queueNext action visible
Embroidery queueNext action visible
Finishing2
Quality reviewNext action visible
Customer updateNext action visible
Ready2
Balance requestNext action visible
Ship after paymentNext action visible

Business challenge

What needed to stay connected

The storefront and order operation needed to behave as one controlled process while keeping payment, customer, fulfilment and production states understandable.

Project scope

What was delivered

  • Connected custom-order records
  • Deposit and balance visibility
  • Customer and delivery information
  • Production-stage visibility
  • Controlled exception review
  • Fulfilment support

Key capabilities

What the project demonstrates

  • Connected custom-order records
  • Deposit and balance visibility
  • Production-stage tracking
  • Customer and fulfilment information

Operational outcome

What changed in the way the work is controlled

The order handoff became a visible business process with clear separation between commercial payment status and operational production progress.

Project enquiry

Discuss a similar business requirement.

Tell us about the current process, the people involved, the systems already in use and the result you want to achieve.

  • Initial fit and scope review
  • Key requirements and constraints
  • Recommended next step

Your enquiry is reviewed for fit and scope. The recommended next step is sent by email.