Implemented workflowMoving services

FlytKBH.dk Operations CRM

A moving-company operations workspace connecting quote requests, booking stages, customer activity, follow-up and daily visibility.

Interface overview

A representative view of the workflow

The interface demonstrates how records, stages, ownership and next actions can be organised in one workspace.

Workflow interfaceIllustrative data
FlytKBH.dk workflow

Moving operations

Quotes, bookings, crew planning and follow-up

New requests18current view
Quotes open9current view
Booked moves6current view
Needs action4review queue
Workflow pipelineThis week
New2
Apartment moveNext action visible
Storage requestNext action visible
Quoted2
Local moveNext action visible
Office relocationNext action visible
Follow-up2
Access detailsNext action visible
Date confirmationNext action visible
Booked2
Crew assignedNext action visible
Deposit recordedNext action visible

Business challenge

What needed to stay connected

Moving requests contain route, property, access and service details that must remain connected as an enquiry becomes a quote, booking and completed move.

Project scope

What was delivered

  • Structured enquiry and customer records
  • Quote, follow-up and booking visibility
  • Customer communication status
  • Daily operational overview
  • Ownership and next-action visibility
  • Post-job follow-up support

Key capabilities

What the project demonstrates

  • Structured enquiry and customer records
  • Quote, follow-up and booking visibility
  • Clear ownership and next actions
  • Daily operational overview

Operational outcome

What changed in the way the work is controlled

The operation gained one traceable view of commercial progress, customer communication and booked work instead of relying on separate inboxes and manual reminders.

Project enquiry

Discuss a similar business requirement.

Tell us about the current process, the people involved, the systems already in use and the result you want to achieve.

  • Initial fit and scope review
  • Key requirements and constraints
  • Recommended next step

Your enquiry is reviewed for fit and scope. The recommended next step is sent by email.